Primary Care Network; PCN Healthcare Support Worker; HSW

Job Summary

Working as part of the Carlisle Primary Care Network (PCN) you will work within a GP practice under the supervision of the senior practice nurse lead and strictly in accordance with specific practice guidelines and protocols. The HSW will assist the practice clinical team in the provision and delivery of programmes of patient care, subject to training.

• New patient health checks and NHS health checks
• ECG recording
• Phlebotomy
• Spirometry
• INRs Warfarin Management
• Administration of flu vaccines and immunisations
• Chaperoning duties
• Processing and management of laboratory samples requested by GPs and nurses
• Sterilising, cleansing and maintenance of surgical equipment
• Cleaning of clinical areas within remit of role
• Vaccine/cold chain storage, monitoring and recording
• Surgical equipment and vaccine re‑stocking and stock rotation
• Clearing and re‑stocking consulting rooms
• Preparing and maintaining environments and equipment before, during and after patient care interventions, including assisting GPs during the performance of minor operations
• Assisting in the assessment and surveillance of patients' health and well‑being
• Undertaking specific clinical activities for named patients that have been delegated and taught specifically in relation to that individual
• Helping to raise awareness of health and well‑being and how it can be promoted
• Assisting with the collection and collation of data on needs related to health and well‑being
• Covering extended access and working some evenings and Saturdays (rota)

Carlisle Primary Care Network (PCN) consists of 3 Practices;
Eden Medical Group, Warwick Square Group and Carlisle Central Practice. The PCN is focussed on shaping our services to best meet our patients' needs, working collaboratively to ensure we improve and develop services for the future.

We are focussed on providing new and innovative solutions to addressing the healthcare requirements of our patients, now and in the future.

We are passionate in providing our multi‑disciplinary teams with support and positive working environments and strive to ensure we work collaboratively to provide this.

Date posted: 13 January 2026
Pay scheme:
Salary – Depending on experience

Contract:

Permanent
Working pattern:
Full‑time, Flexible working
Reference number: A
Job locations:
Port Road, Carlisle, Cumbria, CA2 7AJ

This is an exciting opportunity to join a passionate and supportive team, working with patients to deliver high quality and safe care. Promoting the best evidence‑based care for our client population and the proactive provision of preventable health care.

We are seeking to recruit enthusiastic, caring and proficient Healthcare Support Workers as part of our nursing and practice team.

These roles will be based within one of the PCNs GP practices and will work under the supervision of the senior practice nurse lead and strictly in accordance with specific practice guidelines and protocols. The healthcare workers will assist the practice clinical team in the provision and delivery of programmes of patient care such as and subject to training.

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.

In the performance of the duties outlined in this job description, the post‑holders may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.

Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

The post‑holders will promote and manage their own and others' health and safety…