Primary Care Network; PCN Healthcare Support Worker; HSW

Primary Care Network (PCN) Healthcare Support Worker (HSW)

Working as part of the Carlisle Primary Care Network (PCN) you will work within a GP practice under the supervision of thesenior practice nurse lead and strictly in accordance with specific practice guidelines and protocols. The HSW will assist the practice clinical team in the provision and delivery of programmes of patient care, subject to training.

New patient health checks and NHS health checks

ECG recording

To give flu vaccines and immunisations

Chaperoning duties

Processing and management of laboratory samples requested by GPs and nurses

Sterilising,cleansing and maintenance of surgical equipment

Cleaningof clinical areas within remit of role

Vaccine/coldchain storage, monitoring and recording

Surgical equipment and vaccine re-stocking and stock rotation

Clearing and re-stocking consulting rooms

Preparing and maintaining environments and equipment before, during and after patient care interventions, including assisting GPs during the performance of minor operations

Assisting in the assessment and surveillance of patients health and well-being

Undertaking specific clinical activities for named patients that have been delegated andtaught specifically in relation to that individual

Helping toraise awareness of health and well-being and how it can be promoted

Assisting with the collection and collation of data on needs related to health andwell-being

To cover extended access and work some evenings and Saturdays (rota)

Carlisle Primary Care Network (PCN) consists of 3 Practices;
Eden Medical Group, Warwick Square Group and Carlisle Central Practice. The PCN is focussed on shaping our services to best meet our patients needs, working collaboratively to ensure we improve and develop services for the future.

We are focussed on providing new and innovative solutions toaddressing the healthcare requirements of our patients, now and in the future.

We are passionate in providing our multi-disciplinary teams with support and positive working environments and strive to ensure we work collaboratively to provide this.

This is an exciting opportunity to join a passionate and supportive team, working with patients to deliver high quality and safe care. Promoting the best evidence-based care for our client population and the proactive provision of preventable health care.

We are seeking to recruit enthusiastic, caring and proficient Healthcare Support Workers as part of our nursing and practice team.

These roles will be based within one of the PCNs GP practices and will work under the supervision of the senior practice nurse lead and strictly in accordance with specific practice guidelines and protocols. The healthcare workers will assist the practice clinical team in the provision and delivery of programmes of patient care such as and subject to training

Confidentiality:

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and the right to expect that staff will respect their privacy and act appropriately

In the performance of the duties outlined in this job description, the post-holders may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential

Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Health & Safety:

The post-holders will promote and manage their own and others health and safety and infection control as defined in the policies and procedures. This will include (but will not be limited to):

Using personal security systems within the workplace according to practice guidelines

Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines

Responsible for the correct and safe management of the specimens process including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements

Management and maintenance of Personal Protective Equipment (PPE) for the practice, including provision, ordering, availability and ongoing correct usage by staff

Responsible for hand hygiene across the practice

Ownership of infection control and clinically based patient care protocols, and implementation of those protocols across the practice

Active observation of current working practices across the practice in relation to infection control, cleanliness and related activities, ensuring that procedures are followed and weaknesses / training needs…