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HelpDesk/Support Customer Service Rep Technical Support Bilingual

Helpdesk & Switchboard Specialist – Estates

Job in Carlisle, Cumbria County, CA1, England, UK
Listing for: Mitie Cleaning & Hygiene Services
Full Time position
Listed on 2026-03-15
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Service Rep, Technical Support, Bilingual
  • IT/Tech
    HelpDesk/Support, Technical Support
Job Description & How to Apply Below
A leading facilities management provider in Carlisle is seeking a dedicated Switchboard/Helpdesk Analyst. This full-time role involves managing all incoming calls, operating switchboard systems, and providing exceptional customer service. Candidates must have essential computer skills, a strong background in a helpdesk or customer service environment, and excellent communication abilities. The successful applicant will be part of a team that ensures effective site-wide communication and emergency protocols, with opportunities for career progression and competitive salary.
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