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Customer Service Rep

Multi-Channel Access & Support Officer

Job in Carlisle, Cumbria County, CA1, England, UK
Listing for: Cumberland Council
Full Time position
Listed on 2026-03-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Job Description & How to Apply Below
A local government council in the UK seeks a Single Point of Access Officer to join their Customer Service Centre. This role involves providing effective triage and support from the first point of contact across multiple channels. Ideal candidates should have excellent customer service skills, a proactive approach, and be able to handle inquiries that may be distressing in nature.

Full training will be provided to the right individual in a supportive environment, enhancing their potential and career growth.
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