Customer Advisor - Checkouts
Listed on 2026-01-18
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Customer Service/HelpDesk
Customer Service Rep
Customer Advisor - Checkouts
Part time – 12 or 20 hours per week available. Permanent contract. Shifts available Saturday – Sunday, 7:00 a.m. – 10:00 p.m. UK notional hourly rate £12.71 per hour.
OverviewWe believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Checkouts Customer Advisor and you’ll be a big part of this.
What’s the job?Join our team, and you’ll become an expert advisor, an inspiration and a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, as will things such as click & collect, setting up displays, and ensuring the store looks great. You’ll have the opportunity to be trained in various areas, but great customer service at the tills will be your main aim.
WhatWe Need
Happy to help, eager to learn and just a little bit obsessed with home improvement – you’ll be right at home with us. You’re friendly and outgoing, get a buzz from helping others, and you’ll be happy to expand your skills by using new technology and learning new ways of working. You’re great at working in a team and flexible enough to work on a rota that includes weekends, evenings and bank holidays.
What’sin it for me?
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, Share Save options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more!
We also provide generous breaks to make sure you’re refreshed and able to perform at your best.
So we can support you during the application or interview process, please contact for any recruitment adjustments.
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