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Customer Care Advisor
Job in
Carlisle, Cumbria County, CA1, England, UK
Listed on 2026-01-15
Listing for:
Wm. Armstrong (Longtown)
Full Time
position Listed on 2026-01-15
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Bilingual
Job Description & How to Apply Below
At WM Armstrong, we pride ourselves on our safe working environment, our excellent culture of teamwork and our strong family values.
We are currently looking for a Customer Care Advisor to join our Customer Experience team in Longtown.
We are looking for a well organised individual to be the primary interface between Wm Armstrong and its customers ensuring that every query is handled quickly, accurately, and with empathy. You will follow up on outbound communications, own customer issues, and work across teams to resolve problems swiftly, all while maintaining clear records and meeting service level agreements (SLAs).
The hours for this role will be 40 hours per week, Monday to Friday working agreed hours between 08 : 00 18 : 00.
Benefits Included- An attractive salary of £26,265.82 per annum
- Life insurance
- Medicash scheme
- Sickness scheme
- Company Pension
- Outbound Follow-up to Customer Emails
- First Line of Enquiry for All Customers
- ...
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