Administrative Officer

Overview

Are you passionate about making a real difference in peoples lives? Were looking for a motivated and enthusiastic individual to become a key part of our Ceredigion Community Outpatient team. In this exciting role, youll work alongside a multidisciplinary team dedicated to delivering a high-quality service. Youll play a vital part in supporting the service through independent administrative and secretarial duties, ensuring everything runs smoothly, professionally, and confidentially.

If you're ready to bring your skills, initiative, and positivity to a team that values excellence and compassion, wed love to hear from you!

• The post holder will provide a range of administrative and secretarial duties that supports the needs of the team.
• Maintain and keep databases up to date and provide information for reporting purposes as required.
• Prioritise daily work to comply with the needs of the team.
• Access the Internet for resources, information and receiving and sending information via email. Utilise a range of clinical interfaces such as Welsh PAS.
• Plan workload within time restraints, ensuring any meeting deadlines are met (e.g., sending out appointments, records).
• Distribute agendas and papers to members of the team.
• Answer the telephone and be responsible for recording messages accurately and concisely, ensuring the relevant team member receives the messages.
• Provide clerical support, organising and arranging appointments as required.
• Support bilingual communication; the ability to speak Welsh is desirable. English and/or Welsh speakers are equally welcome to apply.

Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties. We have over 13,000 staff and provide primary, community, in-hospital, mental health and learning disabilities services. We work in partnership with local authorities and with public, private and third sector colleagues, including volunteers. Our services span four main hospitals, five community hospitals, two integrated care centres, and extensive primary care and community services.

Four main hospitals:
Bronglais Hospital (Aberystwyth);
Glangwili Hospital (Carmarthen);
Prince Philip Hospital (Llanelli);
Withybush Hospital (Haverfordwest). Five community hospitals:
Amman Valley and Llandovery (Carmarthenshire);
Tregaron (Ceredigion);
Tenby and South Pembrokeshire hospitals (Pembrokeshire). Two integrated care centres:
Aberaeron and Cardigan (Ceredigion), plus other community settings. There are 47 general practices (including six health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers. Numerous mental health and learning disabilities services.

You will be able to find a full job description and person specification attached within the supporting documents. We are open to candidates who wish to share the hours, with some flexibility around start and finish times. Working days should be Monday to Friday to ensure consistency with others in the team.

The Health Board is committed to bilingualism to enhance patient and service user experiences. Applications from Welsh speakers are welcome. The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh language requirements, the Health Board offers learning options and staff support to help you meet these requirements during employment. Interview will be held on 18.02.2026.