Road Transport Delivery Manager | Rheolwr Cyflenwi Trafnidiaeth Ffyrdd

Road Transport Delivery Manager | Rheolwr Cyflenwi Trafnidiaeth Ffyrdd

At Transport for Wales we value diversity and want to build an inclusive transport network that everyone in Wales can be proud of.

At Transport for Wales, we’re on a mission to transform transport in Wales and make it fit for the future, whether that’s rail, bus, walking or cycling.

• Provide a visible, on-the-ground presence during Rail Replacement Service (RRS) operations across the TfW network, including occasional weekend and out of office hours work, to ensure smooth and effective service delivery.
• Lead innovation in RRS. Working collaboratively with colleagues across TfW to review operations, identify opportunities to improve the service (both operationally and customer experience), and drive these improvements from idea inception through to delivery. Ensuring teams needed to support this are actively engaged.
• Oversee the allocation of RRS Coordinators, ensuring optimal deployment to locations that support operational efficiency and deliver an excellent customer experience.
• Lead the development of operational delivery plans for RRS, including special requirements such as additional staffing, queuing systems, and space management to support specific service needs.

• Proficient with Power BI, Microsoft Office, particularly Excel and PowerPoint.
• Excellent communication and stakeholder management skills.
• Experience in a continuous improvement environment.
• Experience in the passenger transport sector.
• Highly organised and ability to prioritise tasks effectively.

The ability to speak/write Welsh would make a great addition to your application, but it is not essential for this role.

Does this role sound like the opportunity you are looking for? Do you want to find out more? See attached Job Description for further details.

TFW is a Disability Confident employer. We are happy to discuss any reasonable adjustments you may need in the recruitment process or as part of the role if you are successful.

This advert will close at midnight on the day of the Final date to receive applications stated above. We do encourage you to submit your application as early as possible.

Please note, we reserve the right to close this vacancy early if we receive sufficient applications.

If you have submitted an application for this role within the last 6 months and were unsuccessful, please do not re-apply as regrettably, your application will not be considered.

Note that you must hold the permanent right to work in the UK. We are not currently able to provide sponsorship.