Service Manager; DYN–IDSVA

Position: Service Manager (DYN–IDSVA)
WE’RE HIRING: SERVICE MANAGER (DYN – IDSVA)

“Lead with purpose. Change the story for men who need to be heard.”

Closing date: 06 March 2026

Interviews: 16–17 March 2026

Based at Cardiff main office — travel expected

21.75 flexible hours per week

Permanent to 31 March 2027 (possible extension pending funding)

Salary: £25,881.71 – £27,507.47 pro rata

Subject to eligibility to work in the UK, Enhanced DBS & references

Make a Real Difference. Lead a Service That Changes Lives.

Are you a dynamic, forward-thinking leader with a passion for supporting men experiencing domestic and/or sexual violence?

Do you thrive in roles where you can shape services, support staff, and drive meaningful change?

If so, this is your opportunity to lead a vital front-line service that ensures male victims and survivors receive high-quality, trauma informed support when they need it most.

The Opportunity

As Service Manager (DYN–IDSVA), you’ll be at the forefront of delivering and developing our specialist service for male victims of domestic and sexual violence. You’ll:

* Lead a small, committed team of caseworkers

* Oversee a responsive, impactful helpline

* Deliver and coordinate high-quality training for professionals

* Build strong multi agency partnerships that keep victims safe

* Drive innovation, continuous improvement and best practice

* Champion male victims within local strategic networks

This is a role where your leadership genuinely shapes lives, strengthens services, and raises the profile of an often overlooked group of survivors.

What You’ll Bring

We’re looking for someone who brings:

* Proven experience in safeguarding or a related support field

* Experience coordinating IDVA roles and staff case management

* An understanding of the criminal justice system

* Strong knowledge of domestic & sexual violence dynamics

* Confidence working across multi agency settings

* Excellent communication & presentation skills

A passion for delivering safe, effective, and empowering services is essential.

What We Offer

At Safer Wales, we’re committed to creating a positive, restorative, and flexible workplace that supports your wellbeing and development.

Benefits include:

* Casual dress

* Company pension (Safer Wales contributes 10%)

* Expenses covered

* Sick pay

* Flexible, family friendly working

* Life assurance (4× salary)

* 22 days annual leave (pro rata), rising to 27 + 11 bank/privilege days

* Westfield Health Foresight Care Cash Plan

* Free refreshments at our Cardiff base

Work with purpose. Work with passion. Work somewhere that values you