Information Request Case Officer

Temporary Maternity Cover - Children’s Services Court Support Team.

This temporary key position comes with the responsibility of supporting the delivery of sensitive, redacted disclosures within set deadlines to various services areas and external agencies. Please note that you will be required to read and redact a high volume (approximately 150 pages a day) of very sensitive material.

As an Information Request Case Officer, you will be responsible for:

• Managing a caseload of requests to be disclosed within set deadlines.
• Gathering data, analysing and making decisions on the disclosure.
• Data redaction.
• Supporting various service areas working towards the agreed objectives and activity levels.

The successful candidate must have positive attitude and be able to meet the delivery goals as part of a fast-paced team within Children’s Services. They will have excellent organisation and communication skills plus the ability to gather, analyse and redact data. They must be able to empathise with sensitive circumstances and offer accurate, meaningful support to team members, various service areas and external agencies.

This post is subject to a Disclosure and Barring Service Enhanced check.

Safeguarding and Child Protection are key priorities for the Council. We aim to support children and vulnerable adults to ensure they are as safe as they can possibly be. Our services and schools are committed to ensuring the safety and protection of all children and vulnerable adults, and will take action to safeguard their well-being, and acknowledge that children and vulnerable adults have a right to protection.

This is supported in the general ethos of the Council and all schools.

This post is temporary until 06/03/2027.

Internal candidates who wish to apply for this position on a secondment basis must obtain approval prior to application using Form SEC1 (4.C.081). Requests may only be approved by the relevant Director/ Assistant Director/ Chief Officer or senior nominated officer graded no lower than OM2 or in the case of schools-based staff the Headteacher / Governing Body.

This vacancy is suitable for post share.

We welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favourably than English applications.

We understand you might use AI and other resources for your application; however, please ensure all information you provide is factually accurate, truthful, original and does not include ideas or work that is not your own.

Please note the Council does not accept CVs. When completing the supporting information section of your application, please ensure you refer to the below located on our website :

Important information you need read in order to complete your application:

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Job Category Social Services - Childrens

Working Pattern/Contract Type Full Time Temporary