Security Concierge Relief; Nights

Position: Security Concierge – Relief (Nights)
Security Concierge – Relief (Nights)

Location:

Cardiff – CF10
Pay Rate: £13.86 per hour
Shift Times: 20:00 – 08:00 (Night Shifts)

Start Date:

30 March 2026
We are currently recruiting for a Security Concierge Officer to join our team on a relief basis covering residential sites in the Cardiff area. This role will involve providing a professional front-of-house security and concierge service within a residential building, ensuring the safety, security, and wellbeing of residents.

Key Responsibilities
Providing front-of-house concierge and reception duties
Meeting and greeting residents and visitors
Handling resident queries in a professional and helpful manner
Conducting regular patrols of the building
Responding to and managing alarm activations
Managing telephone enquiries
Escalating incidents and issues in line with company procedures
Ensuring communal areas remain clean and tidy
Supporting waste management processes
Requirements
Valid SIA Licence (Door Supervisor preferred)
Previous front-of-house or concierge experience preferred
Strong customer service skills
Excellent communication skills
Ability to confidently deal with resident issues and incidents
IT literate
Comfortable working lone working night shifts
Flexible and willing to work overtime when required
This is a relief position covering shifts across two residential sites in Cardiff, primarily working night shifts.
Please apply with your CV and a member of the recruitment team will be in touch