Sales Support Manager

Role Description

Pure Cyber is an award-winning cyber security consultancy, providing expert services to organisations as a single-point solution. Pure Cyber eliminates the need for multiple vendors, enhancing operational efficiency and agility against cyber threats.

Pure Cyber is on a scaling journey after the £5 million investment less than two years ago from BGF and is now increasing the size and calibre of its go-to-market operations.

We are looking for a Sales Support Manager to drive operational excellence across our sales and channel teams, ensuring all deals are tracked, quotes and agreements are prepared, and follow-ups are executed promptly. You’ll streamline processes, maintain timely communication with prospects, and enable the team to focus on building relationships and closing business.

• Compile quotes for the CRO and Channel Manager promptly and within agreed time frames following each briefing on both Hub Spot and Proposify.
• Create and send NDAs, partner and reseller agreements for direct and channel partnerships within agreed time frames.
• Manage the e-signature process and chase up outstanding signatures.
• Ensure timely follow-up with Partners and propects.
• Monitor Hub Spot daily to identify deals that have stalled and act accordingly.
• Follow up with prospects to confirm quote receipt and coordinate review calls with the CRO and Channel Manager as appropriate.
• Conduct weekly meetings with the CRO and Channel Manager to confirm you have all the information needed to execute your role effectively.

• 3+ years of sales support, sales, account management, or sales operations experience at an IT services, MSP, or B2B SaaS company.
• Proposal tool understanding: have worked with tools like Panda Doc, Qwilr, Better proposals, Proposify, or similar.
• Hub Spot fluency: you must be able to use, configure, and understand workflows, deals, and the importance of data accuracy and reporting.

Regrettably, we are unable to offer sponsorship for this opportunity. All applicants must have the right to work in the UK with no restrictions.