Shift Leader - Square Express

Position: Tesco Shift Leader - Days Central Square Express

Tesco Shift Leader – Days – Cardiff Central Square Express

Join to apply for the Tesco Shift Leader – Days – Cardiff Central Square Express role at Tesco.

Shift Leader rate of pay starts from £14.76 an hour; this increases to £15.97 for stores inside the M25. Additional payments may also apply depending on location.

It’s our policy to offer new colleagues a minimum of 16 guaranteed hours each week, but you can work fewer hours down to a minimum of 12.

Availability

Your contracted hours will be scheduled within the following windows. You will receive at least 3 weeks' notice of your shifts.

• Sun: 14:00 – 23:00
• Wed: 04:00 – 13:00
• Fri: 04:00 – 13:00
• Sat: 14:00 – 23:00

Responsibilities

• Take ownership of running duty shifts, coordinating the team to deliver a clean, well-stocked store that exceeds customer expectations
• Be there for customers, listening and helping them leave with what they came for
• Look for ways to improve service, including coaching colleagues and giving feedback
• Guide and support colleagues in-store, ensuring a safe working and shopping environment
• Maintain understanding of store performance and assist managers in delivering actions to improve operations
• Lead from the front, setting a great example for colleagues
• Open and close the store, and complete duty cover, ensuring all decisions support safety
• Act as go‑to person for day‑to‑day queries in the absence of a manager
• Keep the team well-informed of any communications, changes or updates
• Follow health and safety routines, ensuring colleagues do the same
• Recognise and celebrate colleagues who provide great service

Qualifications

• 18 or over to apply
• Role model for customer service, ensuring every customer's needs are met
• Strong relationship builder, fostering a positive inclusive team atmosphere
• Clear communicator using varied methods
• Comfortable taking the lead and overseeing the store in manager’s absence
• Good decision maker, flexible and able to handle change
• Motivating, able to inspire team to exceed expectations
• Curious, constantly looking for ideas to serve customers, communities, and the planet better

Benefits

• Holiday starting at 20 days plus a personal day, rising to 22 days after 12 months (plus bank holidays)
• Flexible working requests from day one
• 10% off and 15% at payday weekends with Colleague Clubcard
• Free wellbeing services and resources
• Life cover five times pay and pension with up to 7.5% matching
• Varied rewards: discounts, shares, cycle to work schemes
• Uniform provided and policies to support all life moments
• Access to colleague networks for support and inclusion

About Tesco

Our vision is to become every customer’s favourite way shop. Our purpose is “Serving our customers, communities and planet a little better every day.”

p>Diversity, equity and inclusion (DE&I) means we welcome all backgrounds. We are proud to be accredited Disability Confident Leader and are committed to an accessible recruitment process.

We welcome chats about flexible working to support varied life stages.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Management and Manufacturing – Retail

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