Urban Outfitters Sales Associate
Listed on 2026-01-15
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Retail
Retail Sales
Urban Outfitters Sales Associate - Cardiff, UK
Join to apply for the Urban Outfitters Sales Associate - Cardiff, UK role at Urban Outfitters Europe
This position is located at 14 The Hayes St Davids Centre, Cardiff, CF101AH
United Kingdom
Role Summary
The main objective of this role is to support the store management team in achieving a store environment that fosters creativity, employee development and the VIBE philosophy. To uphold the Urban Outfitters “Peers Training Peers” philosophy.
What You'll Be Doing
- Deliver a positive, friendly experience by engaging the customer through conversation and service
- Enhance the VIBE by focusing on customers and not on projects during prime time selling hours
- Provide a store experience that reflects the Company’s mystery shop standards
- Contribute to the overall VIBE in the store by being positive, respectful and helpful to others
- Uphold Company standards and act as a positive role model to metres
- Work productively within the team and take initiative to work with others toward a common, collaborative goal
- Assist in the training and development ofтые peers
- Communicate positively and effectively with peers
- Actively participate in daily and department meetings
- Demonstrate proficiency in job knowledge (i.e. tills, shipment tasks, and fitting room guidelines)
- Participate in the processing of new shipments and help the team keep receiving and back‑stock areas clean and organised}))
- Assist in the timely and accurate completion of weekly tasks (i.e. markdowns, re‑tickets, transfers and RTVs)
- Exhibit awareness of loss‑prevention guidelines and comply with all inventory control measures
- Always adhere to company health & safety regulations
- Uphold store merchandising and cleanliness standards Lk? 3.000531
- Previous experience in a retail environment – not a must.
- An awareness of the Urban Outfitters brand and its appeal to the local market.
- Strong communication skills.
- ‘Life Leave’ – one day a year to take time off for those big events in life, in addition to your annual leave entitlement.
- Employee Assistance programme to support with mental, physical and financial health
- Discount on external gym memberships
- Private Medical Insurance for eligible employees
- Up to 40% employee discount at all URBN Brands
- Season ticket loan for eligible employees
- Cycle to work scheme for eligible employees
- We offer structured support within the business alongside continued learning and development
URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.
Seniority levelNot Applicable
Employment typePart‑time
Job functionGeneral Business, Other, and Customer Service
IndustriesRetail, Retail Apparel and Fashion, and Consumer Services
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