Supervisor, Retail, Retail & Store Manager

When you join us as a Supervisor at The Entertainer, Cardiff Queens Arcade you will be a role model for our Sales Assistants and will support the management team in a busy store with key holder responsibilities. You will support your management team in the daily running of the store, and show your managers what you're all about when running the store independently to cover days off and holidays.

Every day is different, and we'll be honest, you will be on your feet for most of the time! Whether that be receiving deliveries, merchandising the latest best sellers, providing excellent customer service or using your newly found toy expertise to recommend the perfect product - this job is demanding!

You will have the opportunity to make a real difference with your colleagues too, playing an important role in coaching and motivating the team to help them achieve the best they can in both their personal development and helping the store deliver exceptional store standards and customer service.

With those demands, come rewards, and this is the ideal position for anyone who is looking for the next step in their career. You will learn all about the way we work and with a comprehensive online training package and support, your Entertainer career in management can take you anywhere you want it to!

• Opening and closing the store, running the store successfully in the absence of the Store management including Sunday openings on a rota basis
• Organising and supervising of daily tasks
• Demonstrating an exceptional customer service experience, inspiring your team to do the same
• Maintaining stock areas, controlling faulty goods and handling deliveries
• Working in your designated Tesco space as and when required

Have a flexible approach to working hours and a commitment to help us resource the store effectively

• Be enthusiastic about your retail career having had valuable supervisory experience or gained extra responsibilities in a Sales Assistant role within a fast-paced retail environment
• Be tech savvy, showing confidence in using computers and tablets to complete tasks and increase productivity
• Have the ability to identify sales opportunities and implement new ideas, showcasing your creative and commercial flair

• Flexible access to your pay via MyView Pay Now
• Birthday Leave plus 30 days holiday
• Generous Entertainer store toy discount
• High Street and leisure discounts
• Salary Sacrifice Cycle Purchase scheme
• Retail Trust benefits including Virtual GP
• Enhanced maternity and paternity pay
• Life Cover
• Annual Profit Share