Optical Assistant

Company Description

We’re Ace & Tate – and yes, we make glasses. But more than that, we make working here worth your while.

Optical Assistant (Part‑Timer)

Location:

Cardiff

Working hours:

8 hours

• Create a welcoming vibe – Make every customer feel seen and excited to be in store.
• Deliver clear style advice – Help customers find frames that feel right for them by sharing helpful style tips.
• Share your knowledge – Explain the differences between lenses, coatings, and fits so customers can make the right choice.
• Get every detail right – Polish lenses, adjust frames, and make sure every pair leaves looking sharp and ready to wear.
• Handle sales with care – Walk customers through lens upgrades, coatings, and add-ons to ensure they leave with exactly what they need.

• Earn up to an 8% monthly bonus by reaching store targets.
• 28 days holiday entitlement, with up to 33 days after two years of service (based on full‑time employment).
• Wellbeing support with healthy snacks, a collaboration with Class Pass, and the opportunity to book free sessions with a certified psychologist through Open Up.
• Discount codes for free and discounted opticals and sunglasses.
• Frequent and memorable team events.
• Unlimited access to our internal learning portal.

Not Applicable

Part‑time

Retail

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