Sales Assistant

Sales Assistant - Full Time - Cardiff

Join H&T Group Ltd as a Sales Assistant in Cardiff. We are the UK’s leading pawnbroker and one of the top 10 jewellery and watch retailers.

Key Details

• Salary:
  Starting rate £12.26 per hour (£23,907 per annum); increases to £12.92 after full training
• Location:
  
  Cardiff
• Job type:
  Full‑time, 37.5 contracted hours
• Flexibility:
  Full flexibility from Monday to Sunday is required
• Potential discretionary bonuses up to £2,000 per year based on performance against key KPIs

You will be the face of our leading business, providing a warm welcome and expert support to every customer. You must have a genuine interest in people, a strong sense of integrity, and a willingness to learn. No experience in pawnbroking required.

• Deliver exceptional customer service with a friendly and professional approach
• Assist customers with a range of services including pawnbroking, retail sales, and financial products
• Maintain high standards of compliance and store presentation
• Work collaboratively with your team to exceed targets
• Handle transactions accurately and securely
• Multilingual skills are a bonus – due to the diversity of our customer base, the ability to speak additional languages is highly valued, though not required

to view the full Job Description.

Watch our short video on a day in the life of a H&T store.

We provide a comprehensive benefits package beyond the basics. From day one you will receive full training and ongoing development to support your growth, with clear pathways for career progression.

We recognise and reward your commitment with a salary increase upon successful completion of your training, and 94% of our store colleagues reach the next salary stage within 15 months of joining us.

• 30 days of holiday (including bank holidays), rising to 33 days with length of service
• Flexibility to buy or sell holiday days to suit your lifestyle
• Access to a private healthcare plan
• Cycle to work scheme and season ticket loans
• Preferential currency exchange rates
• Generous staff discounts – up to 25% off jewellery and high‑end watches
• Incentive schemes to reward your achievements
• Exclusive discounts at leading retailers via our employee perks portal

Ready to join a company that puts people first? Apply today and start your journey with H&T – where your contribution truly matters to us, our customers and our local communities.