Telephone Market Research Interviewer - Beaufort Research

Are you a good communicator looking for flexible, interesting telephone work to carry out from home?

Beaufort Research, Wales’ leading social and marketing research agency, is recruiting people to join our team of telephone interviewers working remotely at home.

You will be working on a wide range of interesting and varied surveys for clients such as government bodies, public organisations and large businesses. You will be carrying out interviews over the phone and using a tablet to find out the public’s views on different topics to help clients develop policies or products, assess the effectiveness of their advertising and communications and measure customer satisfaction.

There is absolutely no selling involved - Beaufort is a member of the Market Research Society (MRS) and all work is carried out strictly in accordance with the MRS ethical Code of Conduct.

We are looking to recruit confident, motivated, and well-spoken people of all ages and all backgrounds, with excellent communications skills preferably in or around the Cardiff area. Previous experience of telephone interviewing is useful but not essential - full training will be provided if no previous market research experience.

Somewhere quiet and comfortable to work is essential, along with excellent broadband. We will supply you with a tablet, headphones and all the equipment you need to carry out the job from home.

Fluency in Welsh is an advantage as we run many surveys bilingually, but we also welcome applications from non-Welsh speakers.

Our current shifts are running between 9.30 am – 5.30 pm and 2-7pm

We are looking for people who can commit to a minimum of three day shifts per week . While the work is flexible, reliability and good performance are essential.

Pay is linked to performance, with the opportunity to earn an enhanced rate for good performance. The rates of pay are:

• Basic rate - £13.68 per hour (including holiday pay)

The closing date for this job advert will be Friday 30 th January 2026.

We will be in touch to arrange a phone interview.

Please note, we are advertising this role on behalf of Beaufort Research and, if successful, you will be employed directly by Beaufort Research .

T his advert may come down early if there are a high volume of applications. If you are interested in this role, we recommend you apply as soon as possible.

If you are on an hour s- limited visa, it is your responsibility to ensure you do not exceed the working- hour restriction Monday - Sunday , each week . This is a legal restriction that must be adhered to for work completed both within and outside of Jobshop.