More jobs:
Hybrid Customer Service Team Lead — Coaching
Job in
Cardiff, Cardiff City Area, CF10, Wales, UK
Listed on 2026-03-05
Listing for:
Capital On Tap
Full Time
position Listed on 2026-03-05
Job specializations:
-
Management
Client Relationship Manager -
Customer Service/HelpDesk
Client Relationship Manager
Job Description & How to Apply Below
A growing fintech company in Cardiff seeks a Team Lead for their Customer Service team. The ideal candidate will manage approximately 10 agents, drive performance and engagement, and ensure exceptional service. The role includes a hybrid work schedule, requiring 3 days in the office. Applicants should have experience in leadership and preferably in a contact center environment, with a strong focus on coaching and feedback.
#J-18808-Ljbffr
Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
Search for further Jobs Here:
×