Employee Relations Lead

Telecoms | South Wales | Hybrid 2 days office 3 days home | Relocation Support Available

Ready to be the calm voice in complex conversations?

We are partnering with a forward thinking Telecoms organisation looking for an Employee Relations Lead who can blend commercial insight with genuine care for people. This is a strategic ER leadership role with real influence, high visibility and the opportunity to shape how employee relations is delivered across a dynamic, evolving business.

If you thrive on navigating complexity, advising senior leaders and creating practical solutions that stick, this could be your next move.

This is not a transactional ER role. It is about shaping strategy, elevating standards and building capability.

You will:

• Own and evolve the employee relations framework across the business
• Act as the go to advisor for senior leaders on high risk and complex people matters
• Lead and coach a team handling investigations, performance issues, disciplinaries and grievances
• Oversee restructures, organisational change and people risk activity
• Translate employment law into pragmatic business guidance
• Strengthen processes so they are consistent, fair and future ready
• Use data and insight to spot trends before they become problems
• Work closely with leadership to embed a positive, inclusive and high performance culture
• This role sits at the intersection of people, risk and performance. It requires someone commercially aware, emotionally intelligent and confident in high stakes conversations.

You are likely to bring:

• Deep knowledge of UK employment law and best practice
• Strong experience leading complex and sensitive ER cases
• A track record of advising senior stakeholders with confidence
• Experience supporting organisational change including restructures and consultation processes
• The ability to balance commercial priorities with fairness and integrity
• A process improvement mindset with an eye for smarter, simpler ways of working
• CIPD qualification or equivalent professional credibility
• You will be resilient, calm under pressure and able to influence at all levels. You enjoy building trust and are not afraid to challenge constructively.

• Genuine strategic scope
• Hybrid working with 2 days per week in the South Wales office
• A business that values progressive people practices
• Opportunity to shape culture, not just manage cases

If you are ready to lead, influence and modernise employee relations within a fast moving Telecoms environment, we would love to speak with you.