Technical Project Manager; Operations
Listed on 2026-02-28
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Management
Operations Manager
- Salary: Up to £65,000 + Annual Bonus
- Hours: Full Time, 37.5 per week
- Location: Hybrid (up to 2 days WFH).
- Benefits: 25 days AL + BH, Life Insurance, Pension Scheme, up to 9% employer contribution, Private Medical Benefit including dental and optical, EAP, salary sacrifice schemes, gym & retailer discounts
- Option for Company Electric Vehicle through salary sacrifice following successful probation period.
We’re looking for a strong Technical Project Manager who can oversee operational performance, ensure buildings remain safe and compliant, and work collaboratively with FM providers and public‑sector partners to maintain high standards across our education assets.
Key Requirements (Overview)- Experience in Hard FM operations, including compliance monitoring and maintenance oversight.
- Knowledge of PFI/PPP/MIM contractual environments, payment mechanisms, and FM performance management.
- Strong understanding of building fabric, construction processes, and H&S legislation (CDM + Building Safety Act).
- Confident in Helpdesk/CAFM systems, BIM information, and technical documentation.
- Experience working with FM providers, contractors, public‑sector partners, and multiple stakeholders.
- Degree or equivalent qualification in a Hard FM, technical, or built‑environment discipline.
FIM (Fulcrum Infrastructure Management) is a management services company, managing social infrastructure assets on behalf of our parent company; global infrastructure investment company, Meridiam.
Our Welsh Education Partnership asset (WEPCo) is a joint venture and long‑term partnership between the Development Bank of Wales (The Welsh Government) and Meridiam, with a view to design, build, finance, operate and maintain educational infrastructure over 25 years.
The WEP teams’ role is to facilitate the delivery of new schools and colleges in Wales using the Mutual Investment Model (MIM) developed by the Welsh Government to finance major capital projects.
We have successfully delivered three primary schools and an all-through school, which are in operation, and our first two College campuses are now in construction, with further projects in design development.
For more information on our projects please see
About the RoleAs a Technical Project Manager (Operations), you will play a pivotal role in ensuring high‑quality Hard FM service delivery across our operational education assets. Reporting to the SPV General Manager, you will act as the key representative for Project Co during the operational phase of multiple school and college projects, ensuring that all FM activities align with the Project Agreement, FM Contract and associated technical schedules agreed at Financial Close.
Your primary focus will be monitoring and managing the performance of the Hard FM Service Provider, ensuring buildings remain safe, compliant, efficient and well‑maintained. This includes oversight of planned and reactive maintenance, lifecycle expenditure, statutory compliance, energy performance, grounds maintenance and helpdesk service standards. You will work closely with the FM service provider and Authority (College or Local Authority on behalf of a School) to drive improvements, resolve operational issues, and ensure contractual KPIs, and deductions are managed accurately and transparently.
This role is heavily stakeholder‑facing. You will build strong working relationships with Local Authorities/Colleges, Schools, Welsh Government teams, FM service provider, advisors and internal project staff. You will lead operational meetings, support change management processes, provide clear reporting to the SPV Board, and ensure performance standards are upheld throughout the operational lifecycle of each project.
Site presence is a key part of the role. Based from our Cardiff office, you will spend the majority of the week onsite in Rhondda Cynon Taf or Flintshire, ensuring that issues are addressed promptly, operations run smoothly and communication remains effective across all parties.
About YouThis is an excellent opportunity for someone motivated by improving building performance, working collaboratively in partnership and contributing to the delivery of high‑quality…
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