Recruitment Consultant
Listed on 2026-01-22
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Management
Operations Manager, Business Management
Who are we?
We are New Directions, a group of companies that provide UK wide services (including recruitment, training, care provision and other support services) within education, social care, domiciliary care and the pharmaceutical sector, from a network of offices across the UK.
We have recently been recognised for our fantastic business achievements across a number of awards:
- Finalists for Best In-House HR Team and Excellence in HR – CIPD HR Wales Awards 2024
- Winner of Best Employer, and Finalists for Best People Services, Best Business Services and Best Sustainability – Cardiff Life Awards 2024
- Winner of Best Technology and overall, Platinum Award Winner (Checks Direct) – Cardiff Life Awards 2024
- Highly commended for Skills Development – IOD Wales Awards 2024
- Finalists for Best Temporary Recruitment Agency, Recruitment Agency of the Year 100+ employees and Most Effective Compliance Operation – Recruiter Awards 2024
- Finalists for Scale-Up of the Year and Team of the Year (Checks Direct) – Fintech Wales Awards 2024
- Finalists for Best Technology (Checks Direct) – Entre Conf Awards 2024
- Finalists for The Employer of the Year, Mid-Market Business of the Year Award and Family Business of the Year Award – Lloyd’s Bank British Business Excellence Awards 2024
- Finalists for Temporary Recruitment Company of the Year and Best Recruitment Company to work for (£50m to £100m) – TIARA Awards 2024
- Finalists for Employer of the Year, Financial & Professional Services Business of the Year and Technology Business of the Year – Cardiff Business Awards 2024
- Finalists for Business Services Business of the Year and Employer of the Year – South Wales Business Awards 2024
At New Directions, we deeply value our employees as the heart of our success, and we do this through our Impact Initiative. We recognise that each individual brings unique skills, perspectives, and dedication that drive our growth and innovation. We foster a culture of respect, inclusivity, and collaboration where every voice matters. By investing in professional development, well-being, and work-life balance, we ensure our people feel supported and empowered to thrive.
We celebrate achievements, encourage creativity, and provide opportunities for advancement. In summary, our Impact Initiative makes sure you feel valued – with celebrations, wellbeing support, and chances to give back as a team.
To provide a quality temporary recruitment service to all clients and agency workers in your allotted area of responsibility, in a manner that enhances the reputation of the company and leads to business growth from satisfied customers.
Main duties- Fully competent at all aspects of the Recruitment Consultant role
- Monitor & liaise with Branch Manager re reports affecting own geographical areas
- Support webinars and client events, ensure that places are offered to as many different clients/candidates as possible without inviting the same individuals
- Manage Telephone Activity in accordance with incoming and outgoing call levels as outlined by Branch Manager
- To protect your valuable supply staff availability by ensuring that you fill their diaries with suitable work through actively selling them in advance
- Has a full understanding of desk revenue generated as per set budget GP for individual plan
- To sustain a booking plan delivering up to £150,000+ GP
- Able to effectively negotiate rates to improve margin control
- Has strong knowledge of the Agency Worker Regulations
- To provide agency workers with a professional agency temporary supply service, finding them the supply work that they desire whilst treating them with respect and being open and honest with them at all times
- To establish, maintain and develop relationships with clients in your area that have a demand for agency workers
- Holds excellent relationships with candidates, clients and the local community
- To recruit, vet and maintain effective working relationships with all candidates available for supply work within your designated area of responsibility
- Contact all live, lapsed and non-using clients within set timescales
- Visit a minimum set number of clients per week as agreed with your Manager in line with the Branch…
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