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Customer Support Team Lead Coaching
Job in
Cardiff, Cardiff City Area, CF10, Wales, UK
Listed on 2026-01-16
Listing for:
Capital On Tap
Full Time
position Listed on 2026-01-16
Job specializations:
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Management
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Customer Service/HelpDesk
Customer Success Mgr./ CSM
Job Description & How to Apply Below
A fast-growing fintech company in Cardiff seeks a Team Lead for their Customer Support team. The role involves leading a team of 10 agents to drive performance and ensure exceptional customer outcomes. Candidates should have contact center experience, a passion for team development, and a history of success in coaching. The position offers a competitive salary between £32,000 and £38,000, plus attractive benefits including private healthcare and 28 days holiday.
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