Assistant Manager

Assistant Manager at Roxy Leisure Ltd – Roxy Ball Room & Roxy Lanes

Base pay: £31,800 plus shared tips & service charge. 50% off food and drink, free gaming, team incentives, and more.

• Ensure we are delivering the best gaming experience for our guests on every visit.
• Have input on delivering the quarterly business plans.
• Lead by example through training, coaching and developing a winning team.
• Report financials and venue targets for end‑of‑night service.
• Manage safety, security and licensing aspects of the business.
• Manage our guest experience platform to improve service and standards.
• Maintain a fun and engaging culture using our brand standards and company ethos.
• Encourage team members within their growth and development.
• Ensure service standards and duty management are upheld throughout operating hours.
• Create in‑house incentives for staff to achieve and be rewarded by managing incremental KPIs.
• Be an industry expert in all areas of duty management.

• Passionate attitude.
• Professional and playful demeanor.
• Consistently positive energy.
• Enthusiasm and personality that fits our brand.

• Salary: £31,800
• Tips & service charge shared equally among the team.
• 50% off food and drink and free gaming.
• Regular team incentives – rewards including paid trips abroad.
• Two staff socials throughout the year.
• Employee Assistance Program with free counselling services.
• Further development opportunities within the company.
• Development courses: leadership, mental health awareness, first aid, personal licences.
• Access to Rewards Gateway offering discounts at hundreds of retailers.

• 45‑hour working week across 5 shifts.
• Available to work weekends and public holidays.
• Reliable commute to work expected.
• Manage a team of up to 50 staff members.
• Report KPIs weekly, monthly, and quarterly to the Area Operations Manager.
• Liaise with all departments of Professionals At Play: marketing, sales, finance, operations, maintenance.

Mid‑Senior

Full‑time

Other | Restaurants