Paralegal - Dispute Resolution

Basis

Full time

Paralegal

29/01/2026

HJ0431

An opportunity has arisen for a Paralegal to join the Dispute Resolution department.
The role The successful candidate will join the partner-led housing management unit which currently acts for a large number of social landlords across Wales. The team provides advice on a wide range of landlord and tenant matters including tenancy enforcement, housing related anti-social behaviour and disrepair. Whilst the role will involve many aspects of housing management, there will be a primary focus on defending housing disrepair claims brought against housing associations and local authority landlords.

• Assisting team members in preparation of initial letters of advice to clients and responding to letters of claim
• Drafting court pleadings in particular defences, counterclaims, applications to strike out and trial bundles
• Instructing experts and considering their findings
• Review and analysing of client records
• Effective management of case diaries
• Taking and preparing witness statements
• Liaising with HMCTS
• Updating clients with the progress of their cases
• Dealing with telephone enquiries from clients
• Assist team with financial aspects of cases including monthly invoicing and management of disbursements incurred
• Accurately record time

The role will involve volume record review, so a high degree of attention to detail is essential. There will also be a requirement to maintain a detailed spreadsheet containing essential information regarding each case. This role would ideally suit a candidate who is qualified to LPC or SQE level. The successful candidate will have excellent client care skills, strong organisational skills and the ability to meet tight deadlines.

They will be highly motivated, methodical, articulate and ambitious.

We never shy away from a challenge

We are a leading, full-service UK law firm. Since our beginning, we have been led by the things that matter. We care about fighting for the right outcomes. Solving the seemingly unsolvable. Protecting businesses, individuals and livelihoods. Supporting our people, our communities. Safeguarding our planet. Looking for a way forward? At Hugh James, challenges of all sizes are readily accepted.

Our law firm has always been guided by the idea that self-belief is just as important as skillset. Our pursuit of righting wrongs and protecting whats important keeps us driving forwards. Its in our roots! We wont stop until we find the answers; the outcomes that are needed.

Our work with charities on a local and national level plays a huge part in our day-to-day lives. We work with a large range of charities, some of which we support through fundraising, donations, volunteering and others we partner with where our areas of work cross paths. Staff, clients everyone comes together through a shared passion to do good in the community and support those in need.

Some of our benefits on offer include:

• Minimum of 25 days holiday plus bank holidays
• Two Corporate Social Responsibility days
• Birthday day off
• Death in service equivalent to twice annual salary
• Auto enrolment pension scheme
• Hybrid working
• Employee Assistance Programme
• Discounts for local businesses
• Professional fees paid (subject to requirement for your role)
• Employee recruitment incentive scheme

Hugh James is an equal opportunities and disability confident committed employer.

Thank you for taking the time to consider this opportunity. If you have questions, please contact Jo Herbert.

We reserve the right to close our vacancies earlier than the given deadline if we receive sufficient applications for the role.