Administration Officer Crown Court

Role Overview

Our Admin Officers play a critical role, providing excellent administrative support and customer service to court users, judiciary, and management.

Cardiff Crown Court, The Law Courts, Cathays Park, Cardiff CF10 3PG

Full Time, 37 hours per week.

• Manage criminal digital files in preparation for hearings.
• Respond to correspondence and general enquiries from criminal justice agencies, solicitors, barristers, public via post, email, telephone, face to face.
• Assist with full range of serious criminal work and manage jurors.
• Carry out general administrative duties to progress cases through the court/tribunal system.

• Friendly and approachable manner with excellent customer service skills.
• Ability to multitask and work in a fast-paced environment.
• Good written and verbal communication skills.
• IT proficiency and ability to learn and adapt to different technologies and software packages.
• Excellent organisational skills.

• Annual leave of 25 days, increasing to 30 days after five years.
• Pension scheme choice.
• Training and development opportunities.