ICT Services Lead Strategy & Delivery
Job in
Cardiff, Cardiff City Area, CF10, Wales, UK
Listed on 2026-02-28
Listing for:
Cyngor Caerdydd/Cardiff Council
Full Time
position Listed on 2026-02-28
Job specializations:
-
IT/Tech
IT Support, Technical Support, Systems Administrator, IT Project Manager
Job Description & How to Apply Below
A local authority in Cardiff is seeking an ICT Support Services Manager to direct and develop the Support Services team, ensuring high-quality IT support for council staff and partners. Key duties include managing technical support, coordinating incident responses, monitoring service delivery, and fostering a culture of continuous improvement. The ideal candidate possesses strong leadership skills, experience with Microsoft technologies, and a proven ability to deliver exceptional customer service.
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