Senior IT Support Lead: -Impact Helpdesk
Job in
Cardiff, Cardiff City Area, CF10, Wales, UK
Listed on 2026-02-28
Listing for:
t2 group
Full Time
position Listed on 2026-02-28
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support, Systems Administrator
Job Description & How to Apply Below
A technology support organization in Cardiff is looking for a Senior IT Helpdesk Technician. In this role, you will provide senior second-line technical support, manage IT service requests, and mentor junior team members. Your responsibilities will include resolving complex issues, maintaining IT asset records, and ensuring a high level of customer service. The position offers generous benefits including 25 days annual leave, a referral bonus scheme, and wellness programs.
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Position Requirements
10+ Years
work experience
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