IAM Analyst

Starling is the UK’s first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way.

We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.

Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do.

Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!

The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you:
From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values:
Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.

Hybrid Working

We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person.

As an IAM analyst you will play a critical role in the management and optimisation of Starling’s identity lifecycle and across a variety of SaaS and bespoke identity tooling. You will serve as a key liaison to the wider business, bridging the gap between high-level security requirements and practical, automated solutions.

No one day is the same as any other. On any given day you might be:

• integrating systems with our identity provider for SSO;
• configuring request and review policies in our access governance system;
• analysing roles and permissions in third‑party services and mapping these to teams and job roles for birthright access;
• helping end users with complex access issues;
• defining standards and policies relating to identity and access management;
• taking ownership of or contributing to projects to improve the bank's identity security posture.

We understand the importance of knowledge and expertise remaining current and you’ll help us to continue making things better through research, design and implementation of new solutions, including automation. You will actively contribute to us remaining current with Cyber and Identity trends through research and development. Everyone’s opinion matters and we embrace a range of perspectives through inception to delivery.

We’re open-minded when it comes to hiring and we care more about aptitude and attitude than specific experience or qualifications.

• Strong communication and interpersonal skills including the ability to explain complex security concepts to technical and non‑technical audiences.
• Good understanding of identity concepts, including authentication protocols, Identity Lifecycle Management, Privileged Access Management, Role Based Access Control and Identity Governance
• Understanding of risk management, including quantification and remediation.
• A genuine enthusiasm for identifying security problems and building solutions to them.

• Experience of design and delivery related to identity management systems, e.g. Okta, Entra , Ping, etc.
• Experience of design and delivery related to identity governance systems, e.g. Sailpoint, Saviynt, Conductor One, etc.
• Ability to write code (e.g. automating tasks using scripting languages such as Python).
• Understanding of authentication protocols (e.g. SAML, OIDC).
• Strong general cybersecurity domain knowledge, including cloud security (GCP, AWS).
• Experience of fulfilling a client facing…