L&D Operations Coordinator; Part Time

Capital Law is a growing commercial law firm. We work with clients across the UK and internationally, providing high quality services to the private, public and third sectors. With a focus on delivering exceptional services to our clients, we foster an environment where our employees can thrive, grow and make a real impact.

We’re looking for an L&D Operations Coordinator to provide the operational backbone for learning and development across the Firm on a part time basis (19 hours per week) based in Cardiff.

You’ll own the day‑to‑day running of our learning systems, compliance reporting and learning logistics — ensuring activity is accurate, well organised and managed in line with agreed standards. Your work enables L&D specialists to focus on capability building, confident that the operational environment is running smoothly.

Learning operations and coordination

• Coordinate learning logistics including scheduling, invitations, room bookings and virtual delivery setup
• Maintain accurate records of attendance, completion and evaluation for organisation‑wide learning
• Oversee the operational delivery of mandatory training, including enrolments, reminders and completion tracking
• Provide operational coordination for leadership, behavioural and technical programmes within the agreed scope

LMS administration

• Own the day‑to‑day operation of the LMS, ensuring content, user groups and reporting remain accurate and up to date
• Upload new content, manage user access and configure courses in line with agreed standards
• Design, run and interpret LMS reports on compliance, participation and progression, escalating risks or anomalies where needed
• Respond to learner system queries, resolving issues within system permissions or escalating appropriately

Induction support

• Coordinate induction logistics so new colleagues are invited, scheduled and set up for success
• Ensure new starters receive access to required systems, onboarding materials and mandatory learning
• Deliver or coordinate essential IT systems training for new starters (e.g. LMS navigation and basic digital tools)
• Maintain induction resources and ensure they remain accurate and current

Operational reporting, communications and digital learning support

• Produce clear, accurate and timely operational reports for L&D and stakeholders
• Use learning and compliance data to identify patterns, risks or issues and recommend appropriate adjustments
• Draft clear communications about learning opportunities, reminders and updates
• Maintain accurate L&D information across the intranet, LMS and Share Point
• Support the rollout of digital learning resources and maintain a structured library of learning assets

• Experience in L&D operations, HR operations or a similar structured role
• Enjoy owning systems, processes and data accuracy
• Are confident using digital tools and learning platforms
• Value clarity, reliability and predictable ways of working
• Stay organised and calm when coordinating multiple moving parts
• Spot risks or anomalies in data and elevate them appropriately
• Communicate clearly with colleagues at all levels
• Maintain high standards of accuracy and consistency in day‑to‑day operations

Cycle to work scheme, in‑person yoga, subsidised on‑site weekly chiropractor visits and regular wellbeing events.

A competitive pension scheme, enhanced annual leave entitlement with option to buy/sell annual leave, enhanced family leave, health cash plan, life assurance, recognition schemes, yoga classes, regular social events, and lots more.

City centre offices with excellent facilities including an on‑site chef in our Cardiff Office.

We are committed to maintaining an inclusive work environment. We encourage equality and diversity and treat all job applicants and colleagues fairly - regardless of age, gender, disability, ethnicity, religion or any religious or cultural beliefs, marital status and civil partnership, sexual orientation, pregnancy and maternity. We have no tolerance for discrimination.

Here, we can be ourselves, succeed on merit, and grow with people from all walks of life.