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Technical Support IT Support HelpDesk/Support

Technical Support Analyst - Customer Experience Specialist

Job in Cardiff, Cardiff City Area, CF10, Wales, UK
Listing for: LexisNexis Risk Solutions
Full Time position
Listed on 2026-01-14
Job specializations:
  • IT/Tech
    Technical Support, IT Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A risk management solution provider in Cardiff is seeking a Technical Customer Support Analyst to deliver post-sale technical support services to customers. The role involves managing incidents, collaborating with team members, and acquiring product knowledge to assist clients effectively. Ideal candidates must have excellent customer service skills and an understanding of software monitoring tools, alongside a passion for building relationships.

This position offers benefits including generous holidays, health support, and more.
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