Head of Technology Delivery

What is Great About the Role

• You’ll play a key role in shaping how technology helps people every day. From customers engaging with our digital services to colleagues using systems at work.
• You’ll lead a passionate, skilled team and have the space to shape how we deliver technology.
• You’ll embed User‑Centred Design (UCD) and inclusive design practices across the organisation ensuring technology works for everyone.
• You’ll have flexibility to work both remotely and on‑site with a supportive and understanding leadership team.
• You’ll influence meaningful change in an organisation that truly listens to its people and values innovation.

You’ll be part of our Technology Leadership Team, working closely with the Director of Technology and collaborating with the Strategic Change and Data & Insights teams.

Your work will connect across the whole organisation – shaping digital experiences, guiding project delivery and helping teams embed user‑centred and agile ways of working.

You’ll lead the Technology Delivery Team and Technology Delivery Partners / Product Managers. Together you’ll ensure every piece of technology we deliver meets user needs, adds value and supports our strategic goals.

You’ll be an experienced and inclusive technology leader with a strong track record of delivering digital solutions that improve how people work and live. You’ll bring a solid understanding of user‑centred design, agile delivery and enterprise architecture, alongside proven experience in leading teams and managing change.

Strong communication, problem‑solving and relationship‑building skills are key, as is the confidence to collaborate across teams and manage complex projects effectively. You’ll hold a degree in a relevant field and be committed to ongoing professional development. Most importantly you’ll be passionate about creating technology that is accessible, inclusive and genuinely improves people’s experiences.

• 26 days holiday plus Bank holidays, rising to 31 days with an extra day for each full year of service.
• Predominantly Monday to Friday with the option to request a compressed 9‑day fortnight.
• Maternity & Adoption Leave: 20 weeks.
• Paternity Leave: 3 weeks.
• Hybrid Working:
  Your base will be the nearest head office – Newport, Cardiff or Swansea. Regular team meetups in Newport are part of the role.

• This is a permanent role for 37 hours per week. Salary is set at £75,516.
• Pension choices:
  Defined Contribution scheme with matched contributions up to 10%, or Defined Benefit 1/80 of final salary for every year of service.
• 3× life cover linked to pension membership.
• Saving scheme with competitive interest rate.
• Give‑As‑You‑Earn scheme for tax‑efficient charity donations.
• From 1 April 2026 the option to be either weekly or monthly paid.

• Sick pay rising with length of service, up to 6 months full pay after 4 years.
• Eyecare:
  Up to £100 reimbursement towards eye tests and glasses.
• Free counselling, coaching, wellbeing team and OH service to all colleagues.
• Annual health check.
• Health Cash Plan.

• Mileage paid at 45p plus 5p per passenger per mile.
• Salary sacrifice electric vehicle lease scheme (subject to eligibility).
• Cycle‑to‑Work scheme.

• Continuous professional training and development.
• Leadership development programmes.
• Professional memberships needed for your role are reimbursed.
• Career coaching.
• Support with funding and time for qualifications.

• Long Service Awards.
• Blue Light Card eligibility giving discounts at 15,000 brands.
• Colleague discount platform (launching 1 November 2026).

At Pobl Group we are guided in all that we do by a group of principles that we call FREDIE:
Fairness, Respect, Equality, Diversity, Inclusion, Engagement. This means that whatever your background you will have an equal opportunity at Pobl Group and we encourage you to apply now.

If you have the skills, experience and enthusiasm required to be our next difference maker please follow the prompts to apply now. Our application process is a contemporary CV & we ask…