Senior Product Manager

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We’re looking for an experienced and commercially‑minded Senior Product Manager to join our software team at a pivotal moment. With a loyal customer base and mature products in the market, we’re now focused on accelerating innovation – especially through strategic use of AI – to unlock new sales opportunities and maintain our competitive edge.

This role is more than a delivery position. We want someone who thrives on understanding market dynamics, competitive positioning, and customer pain points, and who can translate those insights into bold product direction. You’ll work closely with customers, engineering, and leadership to shape the future of our product portfolio.

This is a remote role with regular travel to Bristol.

Contenta is part of RWS’s content management platform focused on the Aerospace & Defence market. It streamlines the content value chain to deliver the most accurate and up-to-date technical content possible.

The Contenta suite is an industry‑proven publishing solution for technical content creation, digital publishing, and technical instruction viewing, optimized for each step of the content publishing process and the S1000D document specification. It includes:

• Live Content:
  An Interactive Electronic Technical Publication (IETP) viewer used by maintainers of military aircraft, ships, and vehicles.
• Contenta Cloud & Contenta Multispec:
  Enterprise content management systems for managing structured technical data, including S1000D and ATA iSpec 2200 content.
• XPP: A powerful XML publishing engine used to produce high‑quality technical documentation.

RWS is a global AI solutions company empowering the world’s most trusted enterprise AI. Our proprietary Cultural Intelligence Layer, powered by 250,000 data specialists, cultural and language experts and deep domain professionals, backed by 45+ patents, makes enterprise AI culturally fluent, contextually accurate and secure.

Through our Generate, Transform and Protect segments, we deliver intelligent content, enterprise knowledge, large‑scale localization and IP protection for global growth. Trusted by 80+ of the world’s top 100 brands, RWS provides the confidence, governance and expertise organizations need to deploy AI safely, responsibly and at scale.

Headquartered in the UK, RWS is listed on AIM (RWS.L).

• Engage deeply with customers to uncover unmet needs and emerging opportunities.
• Define and document new capabilities that solve real problems and delight users.
• Collaborate with engineering to deliver high‑impact, technically elegant solutions.
• Lead market and competitive analysis to inform product strategy and prioritization.
• Champion innovation, especially around AI‑driven features and workflows.
• Identify opportunities for new products and adjacent markets.
• Influence go‑to‑market strategy and support sales enablement.

• Proven experience in product management within software or SaaS.
• Strong customer empathy and ability to translate feedback into product vision.
• Strategic mindset with a passion for market analysis and competitive intelligence.
• Excellent communication and stakeholder management skills.
• Experience working with AI technologies or a strong interest in applying them.
• Ability to balance short‑term delivery with long‑term innovation.

We are passionate about growing the value of ideas, data and content by ensuring organizations are understood. We celebrate difference, are inclusive, and believe that diversity makes us strong. Every employee is expected to grow as an individual and excel in their career.

In return, we expect all our people to live by the values that unite us: “to partner”, putting clients first and winning together; “to pioneer”, innovating fearlessly and leading with vision and courage; “to progress”, aiming high and growing through actions; and “to deliver”, owning the outcome and building trust with our colleagues and clients.

RWS embraces DEI and promotes equal opportunity. RWS is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment…