Front Office Lead - Guest Experience & Ops

A renowned hospitality company in Cardiff is seeking a Front Office Manager to ensure exceptional guest experiences and oversee all front office operations. In this role, you will lead and train a dedicated team, manage guest complaints, and implement strategies to enhance satisfaction. The ideal candidate has proven management experience within the hospitality sector, excellent communication skills, and a bachelor's degree in Hospitality Management.

This position offers the opportunity to work in a dynamic environment and contribute to the success of the hotel.
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