Housekeeping Team Member

Housekeeping Team Member – Cardiff

Holiday Inn Cardiff City Centre – Check out the hotel on our virtual tour!
* The Opportunity*

Join Our Sparkling Team as a Housekeeping Hero!

Are you ready to be the unsung hero of our hotel, ensuring every corner shines and every guest feels at home? As a Housekeeping Team Member, you'll be the heart and soul of our establishment, transforming spaces into pristine, welcoming havens.

• Clean and maintain guest rooms, public areas, linen rooms, and cupboards, ensuring every space is spotless and inviting.
• Deliver exceptional service levels, making sure our guests experience nothing but the best.
• Adhere to high cleaning standards and presentation guidelines for all room categories.
• Promptly report any damages or breakages to keep everything in top‑notch condition.
• Return all equipment to their designated storerooms at the end of each day, keeping work areas tidy and efficient.

• Join a team that values hard work and dedication.
• Your efforts will directly impact guests' experiences, making their stay memorable.
• Opportunities for personal and professional development in a supportive environment.

• Employee discounts on bedroom rates across the LGH hotel portfolio.
• Access to the IHG employee room benefit programme across their global portfolio.
• Shopping discounts – groceries, fashion, travel, utilities, days out, holidays.
• Eye care.
• Free legal & money advice.
• Counseling sessions.
• Hospital & death benefit plans.
• Cycle to work scheme.
• Wellbeing tips and support fitness videos.
• Recipe ideas.
• Advice on keeping active and healthy living.
• Wellbeing podcasts and TV.
• Breathing exercises.
• 24/7 advice and support line.
• Team reward & recognition.
• Free meals on duty.
• Free parking.

• Has previous experience in a similar role and understands the importance of attention to detail in housekeeping.
• Is passionate about providing exceptional customer service and takes pride in delivering clean and well‑maintained guest rooms and public areas.
• Is a team player who is reliable, punctual and able to work collaboratively with others.
• Possesses excellent time management skills and can prioritize tasks to ensure all areas are cleaned to a high standard within the allocated time frame.
• Is physically fit and able to carry out the physical demands of the job, including lifting and moving heavy objects, standing for extended periods, and working in a fast‑paced environment.
• Has good communication skills and is able to work effectively with other departments to ensure the smooth running of the hotel.
• Has a positive attitude and a willingness to learn and develop new skills.
• Is familiar with health and safety regulations and has a good understanding of the proper use of cleaning equipment and chemicals.
• Has a good eye for detail and can spot areas that need extra attention, such as stains or damaged items.

Located in the heart of the vibrant city, the Holiday Inn Cardiff City Centre is perfectly positioned next to Cardiff Castle and the Principality Stadium.

With 157 elegantly designed bedrooms, the hotel provides a comfortable and convenient stay for both business and leisure travelers.

Our Academy conference centre features 12 modern, fully equipped meeting rooms, making it an ideal venue for corporate events and conferences.

Guests can enjoy a variety of dining options, including a main restaurant, bar, and lobby lounge offering Starbucks coffee and a range of dishes and beverages.

Our health and fitness club boasts state‑of‑the‑art facilities, including a gym, sauna, steam room, and a heated indoor pool, offering guests the perfect opportunity to unwind and recharge during their stay.

Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality.

Join our dynamic team and be a part of shaping the future of the UK hospitality industry.