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Wellbeing Benefits Advisor

Job in Cardiff, Cardiff City Area, CF10, Wales, UK
Listing for: BUPA
Full Time, Seasonal/Temporary position
Listed on 2026-03-14
Job specializations:
  • Healthcare
    Health Promotion
Salary/Wage Range or Industry Benchmark: 27000 GBP Yearly GBP 27000.00 YEAR
Job Description & How to Apply Below

Overview

Wellbeing Benefits Advisor — Hybrid: 3-4 days a week on site | Permanent | Full-time (37.5 hours per week)

Locations: Midland's travel

Salary: From £27,000

Are you passionate about supporting people to live healthier, happier lives? Do you thrive on connecting with others, building relationships, and making a real difference every day?

If so, this could be the perfect role for you.

Join Us in Making Health Happen

As a Wellbeing Benefits Advisor, youll play a key part in helping Bupa colleagues across care homes, dental practices, clinics and remote teams make the most of their wellbeing benefits.

youll be the warm, friendly face of our wellbeing offering bringing it to life through engaging conversations, onsite visits, interactive demonstrations, and personalised support. With a compassionate, proactive approach, youll empower colleagues to access the benefits that truly matter to them, enhancing their health, wellbeing and energy.

This role is ideal for someone who loves being out in the field, connecting with people, and creating positive impact.

What Youll Do
  • Building expert knowledge of all colleague wellbeing benefits and guiding individuals through how to use them.
  • Planning and delivering engaging site visits across your region.
  • Partnering with managers and leaders to ensure colleagues feel informed, supported and empowered.
  • Using data insights to identify teams or locations needing targeted wellbeing support.
  • Running interactive sessions such as:
  • Responding to colleague queries with empathy, clarity and professionalism.
  • Continuously improving colleague experience, spotting opportunities, and championing engagement.
  • Staying up to date with changes or additions to our wellbeing benefits.
What We're Looking For
  • Customer-facing experience with confidence engaging in person, by phone and email.
  • Strong communication, organisation and interpersonal skills.
  • Someone comfortable presenting to groups and working in high-pressure settings.
  • Ability to listen, empathise, and have sensitive conversations.
  • A proactive, enthusiastic, self-motivated approach.
  • Confidence using multiple IT systems (e.g. Service Now, Word, Excel, Outlook).
  • A full UK driving licence.
  • Basic understanding of wellbeing topics
Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

  • 25 days holiday, increasing through length of service, with option to buy or sell
  • Bupa health insurance as a benefit in kind
  • An enhanced pension plan and life insurance
  • Onsite gyms or local discounts where no onsite gym available
  • Various other benefits and online discounts
Why Bupa?

Were a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. Thats why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

If you require information regarding this role in an alternative format, please email:

Time Type:

Full time

Job Area:

People & HR

Locations:

Bupa Place, Midlands Region

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