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Regulatory Compliance Specialist

FCA Complaints Resolution Specialist

Job in Cardiff, Cardiff City Area, CF10, Wales, UK
Listing for: Equiniti
Full Time position
Listed on 2026-03-01
Job specializations:
  • Finance & Banking
    Regulatory Compliance Specialist
Job Description & How to Apply Below
A finance services company in Cardiff seeks a Complaints Handler to manage and resolve customer complaints. The role requires a minimum of 2 years' experience in a FCA regulated environment, alongside strong communication and analytical skills. You will be responsible for investigating complaints, ensuring timely responses, and maintaining detailed records. The company offers a competitive benefits package, including annual leave and pension matching, while promoting a diverse and inclusive workplace.
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