Payroll Controls and Governance Analyst

Payroll Controls and Governance Analyst – Legal & General

We’re recruiting for a Payroll Controls and Governance Analyst to join our Customer Services and Solutions team. In this role, you’ll help ensure payroll processes run smoothly, accurately, and on time, protecting our customers and maintaining our trusted reputation.

• Monitoring and reporting on payroll reconciliations and control KPIs
• Supporting payroll and reconciliation managers with control attestations and documentation
• Shaping and improving control frameworks across core processes and systems
• Coordinating the creation and review of reconciliation and operational process guides
• Managing reporting on outstanding reconciliations to support balance sheet management
• Embedding Conduct Risk principles to deliver good customer outcomes
• Building strong relationships with risk and complaints teams to drive accuracy and best practice
• Assisting with operational resilience, incident management, and governance-related projects

• Knowledge of end‑to‑end payroll processes and reconciliation management
• Understanding of risk and control management principles
• Strong analytical skills with experience in reconciliations and reporting
• Proficiency in Excel (intermediate to advanced) and dashboard creation
• Ability to present information clearly and influence stakeholders
• Experience in payroll processing and reconciliations (minimum 2–3 years)
• Collaborative approach with a focus on accuracy and continuous improvement
• Commitment to delivering good customer outcomes and promoting risk culture

• Annual performance‑related bonus plan and share schemes
• Generous pension contribution
• Life assurance
• Healthcare plan (permanent employees only)
• At least 25 days holiday, plus public holidays, 26 days after 2 years’ service; option to buy and sell holiday
• Competitive family leave
• Electric car scheme via salary sacrifice (permanent employees only)
• Various discounts on products and high‑street stores and online
• Well‑designed work spaces with wellbeing focus (as of 2023)

At L&G, we believe in generating positive returns while building a better future. You’ll join a welcoming, inclusive culture with flexible working options such as part‑time, term‑time, and job shares. We encourage applicants to highlight strengths and potential, even if not all criteria are met.

Seniority level:
Not Applicable

Employment type:

Full‑time
Job function:
Finance