Credit Control Assistant

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This role is critical in supporting the responsibilities of the Credit Control Team and in helping respond to queries from Fee-earners, secretaries and clients. You’ll also support the London Finance Team to ensure the accurate, timely and efficient completion of credit control related tasks related to cash collection.

• Sending client statements and copy invoices in line with a pre agreed timetable.
• Responding to client queries received into the credit control inbox.
• Assisting Credit Controllers to schedule and diarise monthly debt meetings, where required.
• Assisting with the monthly production of debt reports.
• Entering correspondence notes into the firm’s accounts system and filing appropriately within the firm’s document management system.
• Updating client contact information and specific requirements within the firm’s accounts systems to ensure correspondence is sent to the correct client contacts.
• Adding new clients to the collections control panel on a weekly basis.
• Producing reports in Excel for the Credit Controllers; to include reporting on 90-day debts; invoice dispatch and circulating these reports as required.
• Attending the Credit Control meetings on a weekly basis.
• Assisting with the chasing of some specific debts, as required.
• Supporting the Credit Control team in compiling files for to external debt collectors as required.
• Completing Proof of Debt forms and creditor questionnaires for debtors in Administration/Liquidation.
• Reporting on credit limits and assisting the Credit Control Manager with monitoring and reviewing credit limits, as required.
• Supporting the wider Working Capital team with any ad‑hoc duties, as required.

You will have a professional manner, excellent communication and interpersonal skills, and have previous experience working within an office. You’ll have a flexible nature and will enjoy working within a fast‑paced team, and will be highly organised. You’ll also possess strong numeracy and attention to detail skills, which will be key within this role. We are looking for someone who is passionate about being a team player, who is keen to support others.

• Excellent and accurate numeracy skills.
• Attention to detail – a high level of accuracy is essential.
• Ability to manage a busy workload with good organisational and prioritising skills.
• Ability to meet deadlines and work under pressure, where necessary may be required to work overtime at month end, half year end and year ends.
• Ability to communicate at all levels, with strong written and verbal communication skills.
• Team player and enthusiastic.
• Sound IT skills – experience of Word and Excel. Although not necessary, would be helpful to have experience of Elite 3E. Full training on document management and practice management systems will be provided.
• The ideal candidate should have five GCSEs at grades A‑C or equivalent, including Maths and English.
• Good grammatical English and mathematical skills.

At Lewis Silkin our ethos is simple. We strive to do the best for our clients, our people and the communities in which we operate. We recognise that an inclusive workplace allows for all kinds of ideas and thoughts, a variety of points of view that can trigger discussions or deliver innovative results, and a wide range of versatile skills and expertise.

We are proud of the diversity within Lewis Silkin and of our culture that allows people to be themselves at work, ensuring we provide the best possible service to our clients. We are committed to supporting candidates throughout the recruitment process by supporting anyone who requires adjustments, in order to ensure they have the opportunity to perform at their best.

All applicants will be considered equally and fairly. If you’d like to request any adjustments throughout the recruitment process, or would like to discuss flexible working patterns, please email the recruitment team in confidence ().

Cardiff, Wales, United Kingdom £35,000.00-£40,000.00