Cuisine Clerk

Description

Summary:

Assist in the day-to-day activities in the cuisine department.

Essential Duties and Responsibilities

• Providing premier customer service, including greeting customers and responding to questions;
• Selecting and packaging products ordered by customers;
• Filling, maintaining special orders and party trays;
• Rotates product and stocks product;
• Operates meat and cheese slicers, oven, fryers, BBQ’s, microwave, cutting tools and other deli equipment;
• Assist with food preparation;
• Awareness of all cuisine departments items i.e. charcuterie, bakery
• Sweep and mop floors as well as empty trash.
• Other duties as assigned;
• Observe all store rules and company policies;
• Maintain a neat, well-groomed personal appearance at all times and observe company dress regulations;
• Follow safety guidelines when working, especially when lifting, using cutting tools, large machinery, ladders, stretch and take breaks when performing repetitive motions, etc.;
• Follow health guidelines to ensure safe product is provided to our customers;
• Knowledge of Weight & Measure Laws.

Competency

To perform the job successfully, an individual should demonstrate the following competencies:

Customer Service

Manages difficult or emotional customer situations;
Responds promptly to customer needs;
Responds to requests for service and assistance.

Oral Communication

Speaks clearly and persuasively in positive or negative situations;
Listens and gets clarification;
Responds well to questions.

Written Communication

Writes clearly and informatively;
Edits work for spelling and grammar;
Able to read and interpret written information.

Adaptability

Adapts to changes in the work environment;
Manages competing demands;
Able to deal with frequent change, delays, or unexpected events.

Safety and Security

Observes safety and security procedures;
Reports potentially unsafe conditions;
Uses equipment and materials properly.

Requirements Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be 18 years old or older.

Education/Experience

High school diploma or general education degree (GED).

Language Ability

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence.

Math Ability

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Reasoning Ability

Ability to apply common sense understanding to carry out uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

Computer Skills

None.

Certificates and Licenses

Food Handler Certification.

Supervisory Responsibilities

None.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Physical Requirements

The physical demands described below are representative of those that must be me met by an employee to successfully perform the essential functions of this job. Some requirements may be modified to accommodate individuals with disabilities:

• While performing the duties of this job, the employee is regularly required to stand and use the hands to handle, finger, or feel objects, tools or controls;
• The employee must frequently walk, talk, or hear, and reach with the hands and arms; occasionally, the employee must crouch or kneel;
• The employee must occasionally exert or lift up to 50 pounds and frequently exert or lift negligible amounts of weight;
• Successful performance requires specific vision abilities that include close vision and the ability to adjust focus including possessing sufficient visual acuity to verify invoices and other written documents;
• Be able to climb a…