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Customer Success Mgr./ CSM Customer Service Rep

Customer Experience Partner - B2B Solutions

Job in Cardiff, Cardiff City Area, CF10, Wales, UK
Listing for: Lexis Nexis
Full Time position
Listed on 2026-03-10
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Customer Service Rep
  • Business
    Customer Success Mgr./ CSM
Job Description & How to Apply Below
A leading risk solutions provider based in Cardiff is seeking a Customer Relationship Executive. This role focuses on delivering exceptional customer experiences and involves close collaboration with sales teams and internal stakeholders. Responsibilities include managing customer queries, ensuring accurate account data, and supporting process improvements. The ideal candidate will possess a customer-first mindset, a strong administrative background, and effective communication skills.

The position offers various employee benefits, including generous holiday allowance and health support programs.
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