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Customer Service Rep Customer Success Mgr./ CSM

Customer Subscriptions & Process Improvement Lead

Job in Cardiff, Cardiff City Area, CF10, Wales, UK
Listing for: Future Publishing
Full Time position
Listed on 2026-03-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 28000 - 29500 GBP Yearly GBP 28000.00 29500.00 YEAR
Job Description & How to Apply Below
A global media company based in Cardiff is seeking a Customer Subscriptions Associate to enhance customer service and manage complaints. This hybrid role offers a salary range of £28,000-£29,500 and involves collaboration with customer service partners for continuous improvement. Candidates should possess strong interpersonal and problem-solving skills, and experience in customer service roles. Enjoy benefits like uncapped leave and profit-sharing bonuses in a diverse and inclusive workplace.
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