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Ticketing & Customer Experience Specialist; Hybrid

Job in Cardiff, Cardiff City Area, CF10, Wales, UK
Listing for: WRU - Welsh Rugby Union
Full Time position
Listed on 2026-03-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 40000 - 60000 GBP Yearly GBP 40000.00 60000.00 YEAR
Job Description & How to Apply Below
Position: Ticketing & Customer Experience Specialist (Hybrid)
A leading sports organization in Cardiff seeks a proactive Customer Service Representative. The role involves acting as the first point of contact for ticket sales and customer enquiries, ensuring a high-quality service to stakeholders. Key qualifications include customer service experience and strong IT skills, with proficiency in Welsh being desirable. The position offers various perks such as a pension scheme, life assurance, and hybrid working arrangements.
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