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HelpDesk/Support Technical Support

Service Desk Advisor - IT Support & Customer Experience

Job in Cardiff, Cardiff City Area, CF10, Wales, UK
Listing for: Cardiff University
Full Time position
Listed on 2026-03-01
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
  • IT/Tech
    HelpDesk/Support, Technical Support
Job Description & How to Apply Below
A leading educational institution in Cardiff seeks a customer-focused professional to join their IT Service Desk team. You will act as the first point of contact for IT issues, providing efficient support to staff and students. This role emphasizes quality customer service and problem resolution while contributing to continual service improvement. The institution is dedicated to creating an inclusive work environment and supports flexible working arrangements.
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