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Customer Service Rep Customer Success Mgr./ CSM

Member-First Customer Support Pro

Job in Cardiff, Cardiff City Area, CF10, Wales, UK
Listing for: Yonder Global Group
Full Time position
Listed on 2026-02-28
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 40000 - 60000 GBP Yearly GBP 40000.00 60000.00 YEAR
Job Description & How to Apply Below
A financial membership company based in Cardiff is seeking a flexible member support representative who is passionate about providing excellent service. This role entails interacting with members via various channels, assisting them with inquiries, and continuously improving service quality based on feedback. Candidates should possess strong customer service skills and be comfortable in a dynamic environment, with shifts covering weekends as needed.

A supportive work culture with opportunities for growth is emphasized.
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