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Porter​/Security Assistant

Job in Cardiff, Cardiff City Area, CF10, Wales, UK
Listing for: Cyngor Caerdydd/Cardiff Council
Full Time position
Listed on 2026-01-25
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 40000 - 60000 GBP Yearly GBP 40000.00 60000.00 YEAR
Job Description & How to Apply Below
Position: PORTER/SECURITY ASSISTANT

The Corporate Buildings and Cleaning Services department is responsible for ensuring the effective and efficient delivery of building management and cleaning services across all County Estates managed properties, providing a high-quality customer service to all building users.

About the job

Our customers depend on us to keep delivering services even in the most challenging of times.

We are seeking an individual who will be enthusiastic in helping us to make a difference to our customers by delivering exceptional customer service within our corporate buildings, demonstrating an ability to be flexible, proactive and accommodating.

What We Are Looking For From You

In this Porter Security Role, you will be responsible for:

  • Providing a portering service including movement of furniture and equipment, erection and dismantling of exhibitions, collection of refuse.
  • Providing a security service, including patrolling of buildings and grounds, direction of the public and reception duties.
  • Undertaking cleaning tasks both inside and outside corporate buildings as required.
  • Operating building management systems as and when required.
Additional information

This post is subject to a Disclosure and Barring Service Basic check.

This post is permanent and based on a 37 hour week, and may attract a shift rota allowance.

When completing your online application, you should tailor your application to the role by giving examples, in the Supporting Information section, of how you meet each of the essential criteria listed on the Person Specification. You should also state how you meet any desirable criteria, as we may use these to shortlist should we receive a large volume of applicants meeting all the essential criteria.

The Supporting Information section of the online application form is limited to 4,000 characters – you can upload additional Supporting Information but please do not submit a CV as this is unlikely to provide the information needed. Please read the guidance on how to apply. We welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favourably than English applications.

We understand you might use AI and other resources for your application; however, please ensure all information you provide is factually accurate, truthful, original and does not include ideas or work that is not your own.

We welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favourably than English applications.

Please note the Council does not accept CV’s. When completing the supporting information section of your application, please ensure you refer to the below located on our website :

Important information you need read in order to complete your application:

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Job Category Other

Department Economic Development

Working Pattern/Contract Type Full Time Permanent

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