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Member Experience & Engagement Lead

Job in Cardiff, Cardiff City Area, CF10, Wales, UK
Listing for: Village Hotels - Cardiff - Leisure
Full Time position
Listed on 2026-01-24
Job specializations:
  • Customer Service/HelpDesk
    Event Manager / Planner, Customer Success Mgr./ CSM, Customer Service Rep
  • Sports/Fitness/Wellness
    Event Manager / Planner
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leisure club located in Cardiff is seeking a Member Relations Manager to enhance member satisfaction and manage customer interactions. This role involves organizing events, promoting club activities on social media, and ensuring excellent customer service. The ideal candidate will possess a passion for leisure and fitness, attention to detail, and experience in leisure operations. Enjoy a supportive work environment with various benefits including a complimentary leisure club membership and discounts.
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