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Client Relationship Manager Customer Success Mgr./ CSM

Strategic Customer Success & Renewal Manager

Job in Cardiff, Cardiff City Area, CF10, Wales, UK
Listing for: RELX Group
Full Time position
Listed on 2026-01-17
Job specializations:
  • Customer Service/HelpDesk
    Client Relationship Manager, Customer Success Mgr./ CSM
  • Business
    Client Relationship Manager, Customer Success Mgr./ CSM
Job Description & How to Apply Below
A leading risk management firm in Cardiff is seeking a Customer Relationship Manager to provide dedicated support to clients during critical stages. You will ensure a frictionless customer experience through effective communication and problem resolution, while collaborating closely with internal teams. The ideal candidate should possess strong B2B experience and excellent work ethic to deliver high-quality service and maintain customer satisfaction.

This role offers generous benefits and opportunities for professional growth.
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