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Frontline Customer Officer – Civil Service Entry Point
Job in
Cardiff, Cardiff City Area, CF10, Wales, UK
Listed on 2026-01-17
Listing for:
Going Forward into Employment
Full Time
position Listed on 2026-01-17
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
A government agency in Cardiff is seeking an Operational Officer to provide frontline customer support primarily via phone. The role requires strong communication skills and a genuine customer-focused mindset. As an essential part of the team, you’ll manage customer enquiries, resolve issues, and ensure a high-quality service. With a 24‑month contract, this position offers opportunities for skills development and career advancement in the Civil Service.
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