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Customer Service Rep

Cardiff Frontline Customer Officer — Civil Service

Job in Cardiff, Cardiff City Area, CF10, Wales, UK
Listing for: Going Forward into Employment
Contract position
Listed on 2026-01-17
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Job Description & How to Apply Below
A government agency in Cardiff is seeking an Operational Officer to provide essential customer support primarily via phone. The ideal candidate should possess strong communication skills and a customer-focused mindset. This role involves managing customer enquiries, resolving issues, and maintaining high-quality service. It's a 24-month contract that offers opportunities for skills development and advancement within the Civil Service.
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